Jon Toker: Toronto Auto Consulting Is an Automotive Management Consultancy

Toronto Auto Consulting is an automotive management consultancy which is founded by Jon Toker in Ontario, Canada. Toronto Auto Consulting has been in operation since 2017 and focuses on retail operations by utilizing the used vehicle department to help dealerships sell more new cars.

Adept at using tools like vAuto, Auto Alert and various DMS systems. Furthermore, harmonizing traditional sales methods with contemporary tools; dealerships generate maximum profit and excellent customer satisfaction.

Additional services also provided such as; performance management, financial statement review and sales training as well.

Tell us about yourself?

Jon Toker is a hardworking, data driven automotive professional who uses traditional sales methods as well as digital solutions to succeed.

Motivated automotive business management consultant who draws upon knowledge within the automotive industry and 13+ years experience to ensure maximum customer satisfaction as well as net profit.

Adept at tracking revenues and implementing effective sales techniques, as well as expense management by utilizing financial statements. Focused on hiring, training, coaching staff and implementing processes to achieve productivity goals. Some professional highlights are;

• Auto Remarketing Canada 40 Under 40 Honouree 2019
• Comfortable utilizing vAuto, AutoAlert and SEO practices
• Assisted a car dealership to become number 1 CPO Dealership in Canada within their respective brand

Be a factor in a territory of 39 Honda Dealerships to achieve 120% Net profit increase YOY
Increased CPO penetration in a territory of 39 Honda Dealerships from 6% to 59%

If you could go back in time a year or two, what piece of advice would you give yourself?

I would advice to myself to start podcasting 2 years ago. So far it has been a great experience interviewing people. I currently hold weekly Video & Audio Podcasts under name of Car Biz Insider.

What problem does your business solve?

We solve the complacency problem in the businesses. Even if you are a successful business, there is always room for growth and if you don’t constantly evolve your business, you will eventually have diminished net profit and customer service.

What is the inspiration behind your business?

I came from automotive retail and every place I have worked so far, my focus was improving the business.

Most of the businesses run with “Don’t rock the boat” principal, and they don’t value their employees making these improvements as they are not ready for change. I found out that Consultants get paid to “Rock the boat” .

As soon as I figured it out, I wanted to become a consultant. If I can change one thing in business life, I would make businesses focus on continuous improvement as their principal goal.

What is your magic sauce?

I only focus on real, tangible data. All decisions, suggestions, and improvements are based on real life data. Never focus on cooker cutter approach and fully understand the fact of every car dealership is unique.

Competition only focuses on data to prolong their business relationship with the client, we only focus on data that makes our client more successful. If the time comes to end our relationship because we have completed our job, nothing is wrong to that.

What is the plan for the next 5 years? What do you want to achieve?

We would like to have at least 100 dealerships as clients in Canada and USA thus we can start doing our Group 20 performance meetings.

What is the biggest challenge you’ve faced so far?

In the past tons of so-called consultants, gurus and experts took advantage of the car dealerships, it sometimes makes it difficult to get the audience you need to acquire clients. Especially when some dealerships staff is threatened by our existence.

They act as gatekeepers and one thing they don’t understand is, we don’t have a hidden agenda to take their jobs. The Guidance and assistance we provide them only helps them to become profitable, thus they get paid more.

Majority of the dealership employees are on performance based numeration, therefore dealership make more money means bigger pay cheque.

How do people get involved/buy into your vision?

We are very active on LinkedIn and YouTube. We would like to work with franchised dealerships in North America and be an audience. They can reach us on our website www.torontoautoconsulting.com